Check in

The check-in time for the unit is at 3 pm.

Check-in before this time is subject to space and availability. Before occupying each unit, an inspection and inventory are carried out, checking that all equipment and furniture are in perfect condition. The unit is delivered in perfect condition, clean, sanitized, and with all equipment in working order.

It is the responsibility of the guest to immediately notify the administrator if they find any broken or damaged items or equipment. Guests are responsible for the care of the property and its contents during the occupancy. They are responsible for ensuring that all doors and windows are closed before leaving the property.

Security Deposit

It is mandatory to leave a cash security deposit on the day of arrival and upon check-in, which will be refunded on the day of departure once the check-out inspection and report have been completed. If there is any damage to the property or loss of any item, the value of the damage and/or repair will be charged to the security deposit.

The security deposit is non-negotiable.

Check-out:

The check-out time for the unit is at 12 pm. If you wish to leave the unit later than the specified time, it is subject to space and availability. Before check-out, an inspection and inventory report are conducted, which lasts approximately 30 minutes. Please take this time into account when calculating your transfer to the airport and the waiting time there. You should have all your belongings packed and wait in the lobby to proceed with the inspection. The refund of the security deposit will be processed after the check-out inspection is completed. Please report any damaged or lost items, furniture, or equipment during check-out to charge the corresponding cost. Failure to report such items at check-out will result in an additional penalty charge. Both parties agree that the cost of repairing or replacing any of the elements will be deducted from the security deposit. If the amount required to cover any damage to the property exceeds the security deposit, the guest agrees to pay it directly to My Caribbean Place.

Cleaning The property is delivered to the guest clean, sanitized, and ready to be occupied. Cleaning service is NOT included in the rental fee. (On December 25th and January 1st, this service is not available). If you wish to have the cleaning service, it is necessary to notify the administrator 24 hours in advance and cover the cost.

Pets or smoking inside the units are not allowed. In case this clause is not respected, a fee of $100.00 USD will be deducted from the security deposit for sanitation purposes, plus any additional expenses that may arise.

Rules

It is recommended for the guest to read the internal condominium regulations, which are available in the lobby. Any violation of these regulations may result in the cancellation of the reservation and immediate eviction from the property as determined by the management.

Security

All the properties of My Caribbean Place are located in safe and peaceful condominiums with 24-hour surveillance. However, it is important to follow the condominium’s security regulations and not leave valuables in plain sight. We are not responsible for lost items inside or outside the unit or condominium. It is recommended not to leave doors or windows open when leaving the unit and to take care of the keys. In case of losing any of the keys, an additional charge of $100 USD per key will apply.

Similarly, it is recommended to report any visitors within the condominium, their entry and exit times, and any suspicious activity observed.

Cancellation

All reservations are subject to the following policy in case of total or partial cancellation (reduction of stay) and/or date changes. My Caribbean Place bears no responsibility for penalties due to loss, as well as delays in scheduled transportation, legal documentation and passport, loss of luggage, money, or valuable objects, or in any case that may interfere with travel dates